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You can have a data loss maybe during the server outages, drive failures or even with the possible human error of wrongly deleting an important file. You may need to shift the current installation/database server to another server vendor and other similar situations can occur in a practical sending environment. Therefore, it is always important to have a seamless mechanism of backing up the files and data.

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  • How can I take backups?

It is fairly easy to take a backup in MailCarry. Click “Backup” under the “Tools” and choose your preference on the resulting page. Clicking the button will fire a notification with a download link that you can see by clicking the notification bell at the top right side of the application. This temporary link will disappear once you download the backup to a selected destination in a zip format.


Tick the checkbox for backing up the entire database and replicate the stored data to be restored in the operational form in the future. This creates a duplicate instance of your DB that you can use in any emergency situation to restore the data including lists, recipients, campaigns, statistics, logs and such in an operational form at the point from where you took the backup.


If you don’t want the whole DB backup and want to MailCarry files individually, you can tick the checkbox to select this option. It will allow you to take the backup of desired data files separately instead of backing up the whole DB. You may need to follow the course when the DB size is very big or you just want to keep certain MailCarry files only in the backup.

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