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Suppression

If you’ve some resources that you want to add to don’t send to the list, you will use the suppression feature to do this. When you add resources to a suppression list, the system automatically ignores them for sending future campaigns. For useful feature for the bulk email senders, who’ve managed honey pots and spam traps in a separate list, or some of the email recipients that the permanently want to omit from receiving any communication for the sender side.

In this Article

  • How can I suppress email?
  • How do I view and manage the suppression list?
  • How can I suppress recipient domains?

Suppression under the List on the main navigation helps you add emails to a suppression list that we also know as don’t send to list. Click “Add Suppression” a button on the left side of the page where it lands after clicking “Suppression”.

Suppression Group

Group will help you categorize and sort the emails you add to the suppression list. For example, if you want to categorize the emails of spam traps, you can create a group and add emails to later manage them separately. Groups are a mandatory part of suppression. You can select an existing group from the list if you already have set up a few, or you can create the small plus (+) icon beside the field label to add a new group.

Adding Recipients Emails

After you’ve selected a preferred suppression group, start adding unwanted emails to the suppression list. There are a couple of ways you can use to add suppressed emails.

  • Write Email Addresses- With this option selected, you’ll need to write down the email addresses of recipients one by one, either separated by a line or with a comma for multiple entries.
  • File- With this second option selected, you’ll be provided an option to browse a file from the system and add bulk emails to the suppression list in one go. The importing file should be in.CSV or Txt format.

How can I suppress Domains?

One way of suppressing unwanted resources is suppressing the email addresses that we have just discussed. There is another case where you may need to suppress the emails belonging to a certain domain. For example, if you want to suppress all the recipients having Gmail as domain, you can add @gmail.com to the suppression list, and as a result of this, all emails having gmail.com as their domain will be suppressed.

View and Manage Suppressed Emails

The front page of “Suppression” has the view table using which would manage the suppression list.

How can I manage Suppression Groups?

Since every email on the suppression list is assigned to a specific group, the view table arranges the suppressed list under the tree of respective groups. The three icons will help you manage the suppression groups.

  • Edit- The first icon from the left helps you edit the suppression group.
  • Delete- Both the middle and the last icons help you perform the delete suppression group function, with a slight difference.  If you click the middle delete button, it will open up the group names to select one group to move the suppressed emails before deleting their existing group. While the other delete icon will help you delete both the group as well as the suppressed emails belonging to the group.

How can I view and manage Suppressed Emails?

The columns of the view table show the following information with regard to every email under the tree of suppression group.

  • Email- The email address of the recipient suppressed to receive any further communication from the MailCarry account.
  • Group- The suppression group email address belongs to
  • Created- The date and time when the email was added to the suppression

Under the Actions

How can I delete emails from the suppression list?

If you want to continue sending it to an email that is on the suppression list, you’ll first need to remove it from the suppression. Click “delete” under the “Actions” column to delete the specific email, and if you want to delete multiple emails at once, select them by ticking the checkboxes in the first column and then click “Delete” under the “Actions” placed on the right side corner of the table.

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